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Put it together: a real shop-support agent that uses an LLM, tools, and the best practical framework for your language to refund a small order end to end.
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A Framework Agent in Practice
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A Framework Agent in Practice
Contract
- Put your API key in the practice file (fine for local learning)
- Fake order store with 4412 ($12) and 5501 ($900)
- Expose get_order and refund_order tools (refund only if amount < 100)
- Run a framework agent on a refund request for order 4412
- Print tool activity and the final customer reply
shop_agent.py
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Example console
Sample run — exact text can vary
Customer: Hi — order 4412 arrived broken. Please refund me.
--- agent run ---
tool_call: get_order({'order_id': '4412'})
tool_result: order_id=4412 item=laptop stand amount_usd=12 status=delivered
tool_call: refund_order({'order_id': '4412'})
tool_result: OK: refunded $12 for order 4412.
--- final reply ---
I've refunded $12 for order 4412 (laptop stand). Sorry about the broken item.